Powering Innovation Through AI & Automation

Intelligent Infrastructure for Modern Enterprises

From AI-powered voice agents and WhatsApp automation to enterprise messaging and custom software — Inbox Media delivers the communication backbone that enterprises operate on. Trusted since 2009. ISO certified. Built for scale.

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2009 Established 15+ Years Experience 2× ISO Certifications 8+ Industries 5 Capability Domains AI Automation Secure Infrastructure 2009 Established 15+ Years Experience 2× ISO Certifications 8+ Industries 5 Capability Domains AI Automation Secure Infrastructure

ISO 9001:2015

Quality Management

ISO 27001:2013

Information Security

Since 2009

15+ Years of delivery

Enterprise-Grade

Audited & Verified

What We Enable

Capability Domains

Everything an enterprise needs for communication, automation and digital engineering — under one trusted partner.

Communication Infrastructure

Enterprise SMS, OTP, RCS, DLT-compliant bulk messaging and real-time notification engines. Reliable infrastructure for enterprises that send at scale.

Voice & Telephony

IVR systems, cloud telephony, toll-free and virtual numbers, OBD calling, contact center solutions and voice broadcasting.

Conversational AI and automation interface

Conversational AI & Automation

AI voice agents, WhatsApp Business automation, conversational bots, lead qualification, multilingual engagement and sentiment analysis.

Omnichannel Engagement Platform

Unified orchestration across SMS, WhatsApp, voice, email, RCS and push — with a single dashboard, workflow automation and real-time analytics.

Digital Engineering & IT Services

Custom software development, web and mobile apps, cloud & DevOps, IT modernization, CMS platforms and on-demand engineering teams.

AI Solutions Portfolio

Leading AI Platforms We Deploy & Support

We are an authorised deployment and implementation partner for these AI platforms — integrating, configuring and supporting them for enterprise environments.

Aura AI

AI voice, avatar and visual interaction for customer support, virtual front desks, advisory and enterprise training.

Tellco

AI-powered outreach and campaign automation — predictive dialing, appointment booking, lead qualification and follow-ups at scale.

Custom SLM

Domain-specific small language models built for enterprise workflows — banking, healthcare, legal, telecom and more.

TrainExl

AI-native enterprise learning orchestration — transforms SOPs, manuals and compliance docs into intelligent microlearning systems.

Edge AI

Offline, on-premise AI deployment for regulated industries, healthcare facilities and remote enterprise environments.

ISO 42001 AI Readiness

AI governance assessment, risk management framework and ISO 42001 certification preparation for enterprise AI compliance.

Industries We Serve

Built for Enterprise Scale Across Every Sector

Our communication and AI capabilities are deployed across eight major industries, each with sector-specific configurations and use cases.

BFSI

Healthcare

Education

Ecommerce & Retail

Real Estate

Logistics & Delivery

Government

Telecom

Why Inbox Media

Fifteen Years of Infrastructure.
Now with AI.

2009

The Foundation

We began with a mission to build reliable, scalable telecom infrastructure for enterprises across India, focusing on connectivity, messaging and mission-critical communication systems.

2012 — 2016

Building Scale

As customer needs evolved, we expanded our infrastructure footprint, strengthened platform capabilities and built the operational excellence required to support high-volume enterprise communication.

2017 — 2020

Platform Evolution

We transformed our core infrastructure into a unified engagement platform by integrating voice, messaging, automation and analytics into a seamless omnichannel ecosystem.

2021 — Present

AI-Powered Future

Today, we combine fifteen years of infrastructure expertise with modern AI capabilities to deliver intelligent, automated and personalised customer experiences at enterprise scale.

CERTIFICATIONS & COMPLIANCE

ISO Certified. Independently Verified.

Our certifications are not just badges on a page. They are a commitment — independently audited, process-verified and renewed — to every enterprise we work with.